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FREQUENTLY ASKED QUESTIONS

Below you will find the answers to frequently asked questions.

If you have any additional questions, please e-mail me at polkadotbowtique@centurylink.net.

HOW MUCH IS SHIPPING?

USPS First Class Shipping ~ 2-5 business days ~ $4.00
USPS Priority Shipping ~ 2-3 business days ~ $5.25
All
USA orders over $30 will ship First Class shipping for FREE.

I ship World Wide! Select International Priority Shipping ~ $6.25

Place your order on line and pick it up in the store for FREE! 

DO YOU ACCEPT INTERNATIONAL ORDERS?
Yes, I do. Select International Priority Shipping ~ $6.25

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All in stock items will ship within 5-7 business days. Custom orders will ship within 7 business days. If any of the items you order are out of stock you will be notified by e-mail of the expected delivery date.

WILL YOU SEND AN ORDER CONFIRMATION?
Yes, after you place your order you will automatically receive an order confirmation.

CAN I PICK UP MY ORDER TO SAVE SHIPPING COST?
Yes, you can.  Please select pick up in store when you check out. Please e-mail me to be sure your order will be ready when you come to the store to pick it up. 

WHAT PAYMENT OPTIONS ARE AVAILABLE?
I accept Paypal, Visa, American Express or Mastercard. All credit card transactions are securely processed thru Paypal. You do NOT have to have a  Paypal account to process a credit card.

WHAT IS THE DIFFERENCE BETWEEN AN ALLIGATOR CLIP AND A FRENCH CLIP?
I use an alligator clip for the clippies and wrap the clip with 3/8" ribbon for a secure hold. The alligator clip is the best clip to use with our interchangeable bowbands. The French clip is available in 3 lengths and is best for older girls.

WILL YOU MAKE CUSTOM ORDERS TO MATCH AN OUTFIT?
Yes, I love to create special orders to match an out fit or for a special occasion. Please e-mail me at polkadotbowtique@centurylink.net.

DO YOU HAVE GIFT CERTIFICATES?
Yes, they are available in $5, $10, $15, $20 and $50.

CAN I SEND HAIR BOWS TO SOMEONE ELSE AS A GIFT?
Yes, You may enter the ship to address when you check out.

HOW CAN I SEE THE COLORS OF RIBBON YOU HAVE AVAILABLE?
Go to the Ribbon Charts and you will be able to view all of the in stock ribbon colors.

WHO MAKES THE HAIR BOWS? 
I personally design and make each hair bow.

MY DAUGHTER HAS FINE HAIR, WHAT DO YOU RECOMMEND?
Any of my hair bows can be attached to a lined alligator clip. The clip is lined with 3/8" grosgrain ribbon and will secure the hair bow in thin hair. I also suggest placing your daughters hair in a pony first, then clipping an alligator clip (lined or unlined) or a French clip over the pony. The clip will cover the pony and will ensure the clip stays secure.

HOW DO I GET A PICTURE OF MY DAUGHTER ADDED TO THE PHOTO GALLERY?
I would love to add a picture of your daughter to the photo gallery wearing one of my hair bows. All you have to do is send the picture to me at polkadotbowtique@centurylink.net and I will add it to the photo gallery.

WHAT AGE GIRLS DO YOUR HEADBANDS FIT?
We have 3 styles of headbands. The Lace Headband will fit a newborn baby up to a 12-month old baby. The Interchangeable Bowband will fit a 3-month old to 5-year old. The Crochet Headband will fit a 6-month old to 5-year old.

ARE THE ENDS OF YOUR HAIR BOWS SEALED TO PREVENT FRAYING?
Yes, the ends of all of my hair bows are heat sealed to prevent fraying. 

 

 

 

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